Atlas Therapies has a 24 Hour Cancellation Policy meaning that if you cancel your appointment with less than 24 hours notice, 50% of the appointment price will be debited.
Terms & Conditions
If you do not attend your appointment without prior notice 100% of the booking price will be charged.
If you were using a gift certificate, the gift certificate will become void.
If you need to reschedule your appointment, you are required to give at least 24 hours notice to do so. Your payment for the original appointment will not be refunded but will be transferred to your new appointment.
Atlas Therapies will always respect your time by ensuring that your appointment starts and finishes as close to the scheduled time as possible. If you are late for your appointment, your allotted appointment time will not be extended and it is at my discretion whether we can complete the treatment within the time we have remaining, however, full payment for the treatment will be required.
For example, if arriving 15 minutes late for an appointment, the appointment will not be extended by 15 minutes and payment for the full appointment will be due.
Atlas Therapies will offer you a refund on unused items returned to us within 28 days of receipt provided they are in their original re-saleable condition. Simply return the item/s to Atlas Therapies in their original condition within 28 days of receipt following the steps below. We will issue a refund (excluding delivery fees) within 14 working days of receipt. Your statutory rights are not affected.
We are not able to offer refunds or exchanges on used items.
To return any items please email: Rachael@atlastherapies.co.uk with your order number and we will provide the returns address.
We recommend that you inspect your entire order upon delivery. If an item arrives damaged or in error, please contact rachael@atlastherapies.co.uk as soon as possible. Damages, defects, missing items or any errors not reported within 7 working days of receipt will not be accepted for return. We will make arrangements for a replacement to be delivered to you free of charge. You will be asked to return the damaged or wrong item in its original packaging if possible.
We are not able to offer refunds or exchanges on used items.
Your statutory rights are not affected.
Gifts Certificates must be used within 12 months and redeemed within a single transaction. Gift Certificates can be used as part payment and outstanding balance from the transaction be completed using cash or card. Sales of gift certificates are final and non-refundable, cannot be transferred or replaced if lost or stolen. When using a gift certificated you must abide by the cancellation and rescheduling policy. If you purchased a gift certificate with a promotion applied, the promotion is only valid for 6 months. If you use the gift certificate after this time, the difference in price is required to be paid by cash or card at the time of your appointment.
The terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by Atlas Therapies (“we” or “us”). Please ensure you have read and understand the following:
1. Acceptance of terms and conditions
By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). The Contract is formed when we send you purchase a ticket to the workshop.
2. Payment
3. Refunds
4. Cancellation
5. Postponement or change to venue
6. Liability and Disclaimer
7. Your obligations
You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.
You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.
8. Promotional materials and materials at the Workshop
You agree that we may include your details in any promotional materials relating to the Workshop and/or any materials used at the Workshop. We are not liable for errors or omissions contained in such information.
9. Photography and filming
We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent.
10. Data protection
11. Tickets
12. Travel & accommodation
13. Disability, medical conditions and dietary requirements
14. Limitations of Liability
Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.